For critical service issues please email [email protected] with the word critical in the subject title and be sure to clearly identify your access URL and user details for our team to escalate for priority resolution.
Please feel free to follow up with a call to our support line on 1300-137-082 to ensure your email request has made it through and you have been assigned an incident ticket number.
If you have general questions relating to workflows, or product functions and navigation check out the knowledgebase link below. Always feel free to contact our Professional Services team if you want to discuss how your solution can be tailored to your specific needs.
Datapel Knowledgebase is a collection of searchable online articles to help you with specific WMS workflows. Use the link belows to access this resource and enter keywords describing the topic for which you require assistance.