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Tagged: credit note, return, return authority
Once a sales order has been invoiced to MYOB it is given a CLOSED status. Any stock that is returned must be processed using the returns workflow.
There are two options for returning the stock, via Return Authority (from the original order) or by creating a Blind Return (Unlinked to the original order).
For detailed steps please refer to Knowledgebase https://datapel.atlassian.net/wiki/spaces/WMSKB/pages/485656801/Return+Authority+Stock+Return+Credit+Note